Terms & Conditions

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by ZGS / Goethe Zentrum

ZIMBABWE GERMAN SOCIETY/GOETHE ZENTRUM HARARE (ZGS/GZH) EXAMINATION ENROLMENT TERMS AND CONDITIONS FOR 2024

 

PLEASE READ CAREFULLY AND UNDERSTAND BEFORE SIGNING

The following are the TERMS & CONDITIONS for Writing Exams

 

  1. Bookings
  • A NON-REFUNDABLE registration fee of USD10 per student MUST BE PAID UPON REGISTRATION, together with the examination fee.
  • Examination bookings are ONLY confirmed upon receiving an acknowledgement email after registering on the registration portal. THIS IS NON NEGOTIABLE.
  • Failure to communicate any changes within the stipulated deadlines will result in the immediate cancellation of the registration. Please note this will only be accepted for special cases, i.e. medical. THIS IS NON NEGOTIABLE.
  • A confirmed registration and/ or examination (fee) is NOT TRANSFERABLE to another person/candidate or another exam date.
  • Each candidate MUST submit a national ID number or a valid passport upon registration. That they bring on the day of the exam.
  1. Terms of Payment/Fees
  • All payments will be made via bank deposit/transfer into our [1]NOSTRO account. (Please see footnote)

Fees for exams

Registration Fee 10 USD per external candidate
Goethe-Zertifikat A1 and A2 160 USD per  external candidate
Goethe-Zertifikat B1 and B2 200 USD per external candidate

 

 

*NB If it’s a B1 or B2 candidate sitting for 1 module, the payment is – USD$100 plus a booking fee of $10 USD. Please note that sitting for 2 modules or more will require a full exam fee of USD 210.

 

Please note:

  • A1 and A2 total exam fee is 170 USD for externals
  • Registration and booking fees will be paid all at once.
  • Proof of payment is to be uploaded on the website when booking for the exam and should be less than 14 days from the date of deposit. After 14 days, the deposit becomes invalid.

 

  1. Examination cancellations and refunds
  • NO REFUNDS

Cancellation BEFORE the start of an exam

  • Cancellation requests may be submitted by email only when accompanied by a valid doctor’s report. If you have any questions or concerns about our cancellation policy, please contact us at info@goetheharare.org and at pr@goetheharare.org
  • A doctor’s note must be provided 24 hours before the exam date if one cannot write due to illness. In that case, another doctor’s note will be required to certify that one can write the missed exam.

 

Cancellation AFTER the set deadline

  • There will be NO REFUNDS if cancellation is made after the above-specified deadlines. In this case, the candidates must RE-BOOK and RE-PAY for a new exam date.
  • LATECOMERS to the exam will receive NO REFUND and must book and pay for the next available date. All Exams start at 9 am, but candidates should be at ZGS/GZH by 8 am.

 

Cancellation of Exam by the ZGS/GZH

  • The ZGS/GZH reserves the right to CHANGE exam timetables or exam dates, POSTPONE and/or CANCEL any exam initially offered based on insufficient demand or any other reasonable ground.
  • Where the ZGS/GZH cancels the exam, the Candidate/s will be offered an alternative date for the examination.
  • When exam dates have been issued on the website, BEFORE making a payment, confirm if dates are still available. Proof of payment should be uploaded on the website.

 

  1. Requirements on Exam Date
  • Candidates MUST arrive at 8 am for the commencement of the exam unless advised otherwise by ZGS/ GZH.
  • Candidates MUST provide their IDs or valid Passport for verification. Failure to produce either of these will result in denial of entry into the exam room, and in such a case, the candidate MUST rebook and repay for the next available exam date.
  • Candidates MUST provide a signed ZGS/GZH examination Indemnity form and the COVID-19 waiver Form.
  • Candidates must have with them a MASK, PERSONAL SANITISER and observe SOCIAL DISTANCING AT ALL TIMES.
  1. Exam Results
  • The results for the Goethe-Zertifikat A1, A2, B1 & B2 will be available within 10 working days. No enquiries concerning results will be entertained. No exceptions will be made for earlier releases.
  • Results will not be shared ONLINE, on our WHATSAPP PLATFORM or over the

 

  1. Collection of Results

 

  • ZGS/GZH is not obliged to send results. Students should collect and sign for their results THEMSELVES OR A REPRESENTATIVE. Students sending a representative should send a message to our WhatsApp platform and Email info@goetheharare.org , indicating the full name of the representative, ID number and the exam date. ZGS/GZH will not be liable for any damage or losses resulting from results collected by representatives. The representative has to produce their ID number upon collection of the results.

 

  1. Reprints of Certificates

 

  • Reprints will only be issued without a fee if ZGS/GZH IS RESPONSIBLE FOR THE MISTAKE.
  • Students should note that once certificates are collected and signed for without verifying their information, this will attract a payment of USD 25 for a reprint.
  • Lost certificates will attract a payment of USD 25 for a reprint.

 

  1. General
  • Classes and Examinations take place at the ZGS/GZH, 51 Lawson Avenue, Milton Park, Harare, unless advised otherwise by the ZGS/GZH.
  • The Candidate shall observe the security regulations of the ZGS/GZH and any other location where the exams are offered.
  • Should any of the Candidate’s details provided above change, the Candidate shall forthwith and WITHOUT DELAY notify the ZGS/GZH thereof IN WRITING.
  • In the event of the ZGS/GZH instructing attorneys in regards to any candidate’s breach of the conditions of this agreement, then the Candidate shall pay all the costs on the scale between the Attorney and own Client, including any costs incidental to such action instituted against the Candidate.
  • The ZGS/GZH reserves its right to change the terms and conditions whenever necessary and inform the Candidate in writing.

 

I have completed all the required information

 

I have attached my proof of payment

 

I have read, understood and accepted the examination guidelines and the terms and conditions of the examination administration:

Signed by/on behalf of the Candidate: …………………………… Date:……………….

Signed by/on behalf of the ZGS/GZH: …………………… ……… Date:………………..

Banking Details:

ACCOUNT NAME: ZIMBABWE GERMAN SOCIETY BANK NAME: FIRST CAPITAL BANK
BRANCH NAME: MT PLEASANT

ACCOUNT NUMBER: 21573047699 IBAN: INC_SB7

SWIFTCODE: BARCZWHX

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